What Do You Know About Our Company? How to Answer in an Interview
Interviewers ask this to find out who did their homework. Learn what to research, how to turn facts into a confident 90-second answer with the Facts-Direction-Connection framework, and how to avoid the mistakes that make candidates sound generic.
To answer "What do you know about our company?", share two or three accurate facts about what the business does and who it serves, mention one recent development such as a new product, market move or announcement, and then link it to why it matters to you and the role. Aim for 60 to 90 seconds. Interviewers are testing effort, understanding and genuine interest, not whether you can recite the "About us" page.
Why Interviewers Ask This Question
"What do you know about our company?" sounds like a quiz, but it is really a test of three things: how much effort you put in, how well you understand the business you are asking to join, and whether your interest is specific or generic. In a stack of similar CVs, preparation is one of the few things a candidate can control, and interviewers know it.
Every employer has received applications from people who have clearly sent the same message to fifty companies. A candidate who can say something accurate and specific about this organisation, such as who its customers are, what it has recently launched or what challenge its sector faces, immediately stands out. It signals that you are likely to take the same care with clients, data and deadlines once you are hired.
The question usually appears early, often right after "Tell me about yourself", and it frequently leads straight into "Why do you want to work here?". That means your answer sets the tone for the rest of the conversation. A thin answer makes the interviewer wonder what else you have not prepared. A strong one lets them relax and move to deeper questions. Our guides to answering "Tell me about yourself" and "Why do you want to work here?" pair naturally with this one.
| What the Interviewer Is Checking | What a Strong Answer Shows | What a Weak Answer Shows |
|---|---|---|
| Effort | Specific, current details | Only what is on the homepage |
| Understanding | How the company makes money and who it serves | Vague words like "innovative" and "market leader" |
| Interest | A reason this company, not just any company | An answer that fits every competitor |
| Communication | Structured, concise, confident | A rambling list of memorised facts |
Interviewers do not expect you to know everything. They want to see that you chose the most relevant facts and could explain why they matter. Selecting well is the skill being assessed.
What to Research and Where to Find It
Good research is organised research. Rather than reading everything, gather information in six categories. You will not use all of it in your answer, but having it ready makes you flexible when the conversation goes somewhere unexpected.
| Category | What to Find | Best Sources |
|---|---|---|
| 1. Core business | What it sells, to whom, and how it earns revenue | Company website, annual report, investor presentations |
| 2. Size and footprint | Number of employees, offices, countries, divisions | Careers page, annual report, official company profiles |
| 3. Recent news | Launches, acquisitions, leadership changes, results | Press or newsroom page, reputable news outlets, trade press |
| 4. Strategy and priorities | Stated goals, such as growth areas or sustainability commitments | CEO letter in the annual report, strategy pages, results commentary |
| 5. Culture and values | Published values, how they describe working there | Careers site, employee stories, the job advert |
| 6. Competitors and context | Who they compete with and what is changing in the sector | Trade publications, competitor websites, industry reports |
Start with the job description
The job advert is the most underused research source. It tells you which products, teams and skills matter to this specific role. If the advert mentions client-facing work, research the clients. If it mentions a particular market or technology, find out how the company uses it. Your answer will feel more relevant when it reflects the team you are applying to join, not only the whole organisation.
Research the people
If you know who is interviewing you, read their professional profiles and any public talks or articles. You are not looking for personal details; you are looking for professional context. Knowing that an interviewer leads a particular business line lets you tailor your example. Keep it professional and never mention personal information you found on social media.
For listed companies, the annual report or latest results announcement is the best single document. For private companies and start-ups, read the founder interviews and product pages. Quoting something from a primary source sounds far more credible than repeating a headline.
If you are applying to a graduate scheme, also read our guide to commercial awareness. It explains how to connect company news to wider market trends, which is exactly the skill this question rewards.
The Facts-Direction-Connection Framework
Most candidates fail this question not because they lack facts but because they have no structure. They list everything they remember until the interviewer interrupts. The Facts-Direction-Connection (FDC) framework gives your answer a clear shape that takes about 60 to 90 seconds to deliver.
| Step | What to Say | Time | Example Phrase |
|---|---|---|---|
| 1. Facts | Two or three accurate points about what the company does, who it serves and how it is structured | 25 sec | "From what I have read, you provide... to... across..." |
| 2. Direction | One recent development or stated priority that shows where it is heading | 25 sec | "I was interested to see your recent announcement about..." |
| 3. Connection | Why this matters to you and how it links to the role | 25 sec | "That appeals to me because... and it is why this role stood out." |
Facts: be specific, not grand
"You are a leading global provider" could describe almost anyone. "You supply software to hospital trusts, and the contract renewals are a large part of your revenue" shows real understanding. Specific facts are also easier to verify, so only include what you are sure is accurate and current. If you are unsure of a number, describe it in words ("one of the largest employers in the region") rather than risk getting it wrong.
Direction: show you follow the story
Companies are constantly changing, and interviewers like candidates who have noticed. A new product, an expansion into a market, a published sustainability target or a results announcement all work. Choose something from the last six to twelve months and be ready to say something about it. If you mention it, expect the follow-up question, "What do you think about that?".
Connection: this is where you win the answer
The final step is what separates good answers from forgettable ones. Explain why the facts matter to you personally. This is not flattery; it is relevance. A candidate applying for a data role might say, "The scale of data you handle from customers is what excites me, because I want to work on problems where the analysis changes real decisions." That gives the interviewer a reason to see you in the seat.
If your answer could be copied from the "About us" page, the interviewer has already read it. Anchor your answer in something the page does not say: a recent change, a specific product, or your own interpretation of why it matters.
A 30-Minute and 2-Hour Research Plan
Time is limited, particularly when you receive an interview invitation at short notice. Use this plan to match your effort to the situation. The 30-minute version is the minimum for any interview; the 2-hour version suits final rounds, assessment centres and competitive graduate schemes.
| Minutes | 30-Minute Plan | 2-Hour Plan |
|---|---|---|
| 0β10 | Read the website, careers page and job advert | Read the website, careers site and every line of the job advert |
| 10β20 | Scan recent news and the newsroom page | Read the latest annual report or investor summary, focusing on strategy |
| 20β30 | Write your three FDC points and practise aloud once | Research news from the last year and two main competitors |
| 30β60 | β | Read your interviewers' public profiles and sector commentary |
| 60β90 | β | Draft FDC answer, tailor to the role, prepare three smart questions |
| 90β120 | β | Rehearse aloud, record yourself, trim to 90 seconds |
Build a one-page company sheet
Condense your research onto a single page with five headings: what they do, who they serve, recent news, what you like, and your questions. Review it the night before and again an hour before the interview. Writing it by hand improves recall, and a one-page summary is easier to scan than a folder of tabs.
Prepare questions as you go
Every research session should produce at least three questions you cannot answer from public information. Those become your questions at the end of the interview, which is another chance to show preparation. Our guide to questions to ask in an interview includes examples that build on company research.
An answer that reads well on paper can sound clumsy when spoken. Say your answer aloud two or three times and time it. If you run over 90 seconds, cut the least relevant fact.
3 Example Answers
These examples use fictional companies so you can see the structure without copying any real organisation's details. Replace the content with your own accurate research. Interviewers recognise memorised scripts, so treat these as models for shape and tone only.
| Candidate | Role | Angle That Works |
|---|---|---|
| Final-year graduate | Graduate scheme, financial services | Business model plus a recent strategic move |
| Experienced hire | Operations manager, retail | Operational challenge and how your experience helps |
| Career changer | Customer success, software | Customer problem the product solves, and transferable strengths |
Example 1: Graduate applying to a financial services scheme
Why it works: specific business model, a recent and checkable development, and a genuine personal link to a named programme.
Example 2: Experienced hire moving into a retail operations role
Why it works: it shows understanding of an operational consequence, not just the headline, and links directly to the candidate's own track record.
Example 3: Career changer moving into customer success
Why it works: it turns a career change into an advantage by showing the candidate understands the customer better than most applicants.
Each answer names a customer, a recent development and a personal link. None claims the company is "the best". They simply show understanding, which is more persuasive than praise.
Weak vs Strong: The Same Answer Told Twice
The difference between an average and an excellent answer is rarely the amount of research. It is how that research is used. Here is the same candidate answering the question twice for the fictional software company Brightpath.
Weak version
Strong version
| Dimension | Weak Answer | Strong Answer |
|---|---|---|
| Detail | "Lots of employees", "well-known" | Names the product, customer and a recent launch |
| Source | General impressions | Case studies and a product announcement |
| Flattery vs insight | "Amazing", "admired" | Shows understanding of the customer's problem |
| Link to the candidate | None | Six years of relevant experience |
| Length | Short but empty | Short and full of substance |
Words such as "innovative", "leading" and "prestigious" take up time without proving anything. Replace each adjective with a fact: what exactly did they launch, win or change?
Tailoring Your Research by Sector
Different industries reward different kinds of knowledge. A candidate for a bank is expected to understand markets and regulation; a candidate for a charity is expected to understand beneficiaries and funding. Tailor which facts you prioritise.
| Sector | What Interviewers Expect You to Know | Useful Sources |
|---|---|---|
| Banking and finance | Business lines, recent results, regulatory and market context | Annual report, results announcements, financial press |
| Consulting and professional services | Service lines, sector focus, published thought leadership | Firm publications, careers site, recent reports |
| Technology | Products, customers, technical direction, competitors | Product pages, engineering blogs, developer documentation |
| Public sector and NHS | Mission, priorities, service users, funding and policy context | Official strategy documents, annual reports, government publications |
| Retail and FMCG | Brands, channels, customers, supply chain themes | Annual report, trade press, store visits and products |
| Charity and non-profit | Cause, beneficiaries, funding model, impact reports | Impact reports, trustees' reports, campaign pages |
Graduate schemes: look at the programme, not just the firm
Large employers run graduate programmes with their own structures, rotations and entry routes. Mentioning the specific programme or business area you applied to shows you understand where you would sit. It also helps you answer follow-ups such as "Which of our divisions interests you most and why?". If your application has also involved online tests, our graduate scheme aptitude tests guide explains what to expect before you reach the interview stage.
Visit, use or try the product
When possible, experience the product directly. Walk into a store, download the app, read the service documentation or try the free trial. First-hand observation is the strongest form of research because it is yours alone: "When I used your app, I noticed the checkout was quick, which suggests you have invested in..." no other candidate can say that.
Company websites are marketing material. When you quote an achievement or figure, confirm it in a second source such as an official report or reputable news coverage, and use the exact wording rather than rounding upwards.
Mistakes and Follow-Up Questions
| Mistake | What It Sounds Like | Fix |
|---|---|---|
| 1. Reciting the website | "You were founded in... and have offices in..." | Add a recent development and your own view. |
| 2. Outdated information | Mentioning a CEO, product or deal that has changed | Check the newsroom for the last three months. |
| 3. Confusing the company | Mixing up the firm with a competitor or parent company | Verify names, brands and ownership structure. |
| 4. Flattery without substance | "You are the best in the industry." | Replace praise with evidence. |
| 5. No link to the role | A list of facts with no conclusion | Always finish with the Connection step. |
| 6. Reading from notes | Eyes on the screen, flat voice | Memorise three points and rehearse aloud. |
| 7. Bluffing | Inventing details when the follow-up comes | Say only what you know; admit gaps honestly. |
Follow-up questions to prepare for
- "What do you think about that announcement?" Have a one-sentence opinion, balanced and constructive.
- "Who do you think our main competitors are?" Name two and explain one difference in how they operate.
- "What challenges do you think we face?" Choose a sector-wide challenge and avoid criticising the company directly.
- "Which of our values resonates most with you?" Pick one and support it with a short example from your experience.
- "Why do you want to work here?" This is the natural next question, so link your Connection step to it. See our company knowledge question bank.
A calm "I did not come across that in my research, but I would be interested to hear more" is far better than a guess. Interviewers respect honesty, and they can usually tell when someone is bluffing.
Once you have your company answer ready, keep building your wider preparation with our common interview questions guide and the STAR method guide for behavioural questions.
Frequently Asked Questions
Prepare for the Tests Before the Interview
Strong company research helps at interview, but many employers screen with aptitude tests first. Practise SHL-style numerical, verbal and inductive reasoning tests so you reach the interview stage ready.
Keep reading
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