Interview Prep β€” Oct 2026

What Do You Know About Our Company? How to Answer in an Interview

Interviewers ask this to find out who did their homework. Learn what to research, how to turn facts into a confident 90-second answer with the Facts-Direction-Connection framework, and how to avoid the mistakes that make candidates sound generic.

14min read
20 Oct2026
3example answers
30 minresearch plan
Quick answer

To answer "What do you know about our company?", share two or three accurate facts about what the business does and who it serves, mention one recent development such as a new product, market move or announcement, and then link it to why it matters to you and the role. Aim for 60 to 90 seconds. Interviewers are testing effort, understanding and genuine interest, not whether you can recite the "About us" page.

Why Interviewers Ask This Question

"What do you know about our company?" sounds like a quiz, but it is really a test of three things: how much effort you put in, how well you understand the business you are asking to join, and whether your interest is specific or generic. In a stack of similar CVs, preparation is one of the few things a candidate can control, and interviewers know it.

Every employer has received applications from people who have clearly sent the same message to fifty companies. A candidate who can say something accurate and specific about this organisation, such as who its customers are, what it has recently launched or what challenge its sector faces, immediately stands out. It signals that you are likely to take the same care with clients, data and deadlines once you are hired.

The question usually appears early, often right after "Tell me about yourself", and it frequently leads straight into "Why do you want to work here?". That means your answer sets the tone for the rest of the conversation. A thin answer makes the interviewer wonder what else you have not prepared. A strong one lets them relax and move to deeper questions. Our guides to answering "Tell me about yourself" and "Why do you want to work here?" pair naturally with this one.

What the Interviewer Is CheckingWhat a Strong Answer ShowsWhat a Weak Answer Shows
EffortSpecific, current detailsOnly what is on the homepage
UnderstandingHow the company makes money and who it servesVague words like "innovative" and "market leader"
InterestA reason this company, not just any companyAn answer that fits every competitor
CommunicationStructured, concise, confidentA rambling list of memorised facts
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It is a test of judgement as well as knowledge

Interviewers do not expect you to know everything. They want to see that you chose the most relevant facts and could explain why they matter. Selecting well is the skill being assessed.

What to Research and Where to Find It

Good research is organised research. Rather than reading everything, gather information in six categories. You will not use all of it in your answer, but having it ready makes you flexible when the conversation goes somewhere unexpected.

CategoryWhat to FindBest Sources
1. Core businessWhat it sells, to whom, and how it earns revenueCompany website, annual report, investor presentations
2. Size and footprintNumber of employees, offices, countries, divisionsCareers page, annual report, official company profiles
3. Recent newsLaunches, acquisitions, leadership changes, resultsPress or newsroom page, reputable news outlets, trade press
4. Strategy and prioritiesStated goals, such as growth areas or sustainability commitmentsCEO letter in the annual report, strategy pages, results commentary
5. Culture and valuesPublished values, how they describe working thereCareers site, employee stories, the job advert
6. Competitors and contextWho they compete with and what is changing in the sectorTrade publications, competitor websites, industry reports

Start with the job description

The job advert is the most underused research source. It tells you which products, teams and skills matter to this specific role. If the advert mentions client-facing work, research the clients. If it mentions a particular market or technology, find out how the company uses it. Your answer will feel more relevant when it reflects the team you are applying to join, not only the whole organisation.

Research the people

If you know who is interviewing you, read their professional profiles and any public talks or articles. You are not looking for personal details; you are looking for professional context. Knowing that an interviewer leads a particular business line lets you tailor your example. Keep it professional and never mention personal information you found on social media.

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Read the primary source, not just the summary

For listed companies, the annual report or latest results announcement is the best single document. For private companies and start-ups, read the founder interviews and product pages. Quoting something from a primary source sounds far more credible than repeating a headline.

If you are applying to a graduate scheme, also read our guide to commercial awareness. It explains how to connect company news to wider market trends, which is exactly the skill this question rewards.

The Facts-Direction-Connection Framework

Most candidates fail this question not because they lack facts but because they have no structure. They list everything they remember until the interviewer interrupts. The Facts-Direction-Connection (FDC) framework gives your answer a clear shape that takes about 60 to 90 seconds to deliver.

StepWhat to SayTimeExample Phrase
1. FactsTwo or three accurate points about what the company does, who it serves and how it is structured25 sec"From what I have read, you provide... to... across..."
2. DirectionOne recent development or stated priority that shows where it is heading25 sec"I was interested to see your recent announcement about..."
3. ConnectionWhy this matters to you and how it links to the role25 sec"That appeals to me because... and it is why this role stood out."

Facts: be specific, not grand

"You are a leading global provider" could describe almost anyone. "You supply software to hospital trusts, and the contract renewals are a large part of your revenue" shows real understanding. Specific facts are also easier to verify, so only include what you are sure is accurate and current. If you are unsure of a number, describe it in words ("one of the largest employers in the region") rather than risk getting it wrong.

Direction: show you follow the story

Companies are constantly changing, and interviewers like candidates who have noticed. A new product, an expansion into a market, a published sustainability target or a results announcement all work. Choose something from the last six to twelve months and be ready to say something about it. If you mention it, expect the follow-up question, "What do you think about that?".

Connection: this is where you win the answer

The final step is what separates good answers from forgettable ones. Explain why the facts matter to you personally. This is not flattery; it is relevance. A candidate applying for a data role might say, "The scale of data you handle from customers is what excites me, because I want to work on problems where the analysis changes real decisions." That gives the interviewer a reason to see you in the seat.

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Do not recite the website

If your answer could be copied from the "About us" page, the interviewer has already read it. Anchor your answer in something the page does not say: a recent change, a specific product, or your own interpretation of why it matters.

A 30-Minute and 2-Hour Research Plan

Time is limited, particularly when you receive an interview invitation at short notice. Use this plan to match your effort to the situation. The 30-minute version is the minimum for any interview; the 2-hour version suits final rounds, assessment centres and competitive graduate schemes.

Minutes30-Minute Plan2-Hour Plan
0–10Read the website, careers page and job advertRead the website, careers site and every line of the job advert
10–20Scan recent news and the newsroom pageRead the latest annual report or investor summary, focusing on strategy
20–30Write your three FDC points and practise aloud onceResearch news from the last year and two main competitors
30–60β€”Read your interviewers' public profiles and sector commentary
60–90β€”Draft FDC answer, tailor to the role, prepare three smart questions
90–120β€”Rehearse aloud, record yourself, trim to 90 seconds

Build a one-page company sheet

Condense your research onto a single page with five headings: what they do, who they serve, recent news, what you like, and your questions. Review it the night before and again an hour before the interview. Writing it by hand improves recall, and a one-page summary is easier to scan than a folder of tabs.

Prepare questions as you go

Every research session should produce at least three questions you cannot answer from public information. Those become your questions at the end of the interview, which is another chance to show preparation. Our guide to questions to ask in an interview includes examples that build on company research.

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Rehearse out loud, not in your head

An answer that reads well on paper can sound clumsy when spoken. Say your answer aloud two or three times and time it. If you run over 90 seconds, cut the least relevant fact.

3 Example Answers

These examples use fictional companies so you can see the structure without copying any real organisation's details. Replace the content with your own accurate research. Interviewers recognise memorised scripts, so treat these as models for shape and tone only.

CandidateRoleAngle That Works
Final-year graduateGraduate scheme, financial servicesBusiness model plus a recent strategic move
Experienced hireOperations manager, retailOperational challenge and how your experience helps
Career changerCustomer success, softwareCustomer problem the product solves, and transferable strengths

Example 1: Graduate applying to a financial services scheme

"From my research, Northfield Bank serves both retail customers and small businesses, and a significant part of its income comes from lending to small and medium-sized firms (Facts). I was interested to read in your latest results commentary that you are investing in digital onboarding for business customers, with the aim of cutting the time to open an account (Direction). That appeals to me because my dissertation looked at how friction in the application process affects small business borrowing, and I would like my first role to involve work where process improvements make a measurable difference for customers. It is part of why the analyst rotation in your small business division stood out to me (Connection)."

Why it works: specific business model, a recent and checkable development, and a genuine personal link to a named programme.

Example 2: Experienced hire moving into a retail operations role

"I know that Harbour & Co runs around two hundred stores and has been shifting more of its sales online, with click-and-collect becoming an important part of how customers shop (Facts). I noticed from your recent press release that you are opening regional fulfilment hubs to speed up delivery, which usually puts pressure on stock accuracy and staffing across stores (Direction). In my last role I led a stock-accuracy project across twelve sites that reduced missing items on click-and-collect orders, so I am keen to bring that experience to a business that is solving the same problem at scale (Connection)."

Why it works: it shows understanding of an operational consequence, not just the headline, and links directly to the candidate's own track record.

Example 3: Career changer moving into customer success

"Brightpath makes scheduling software for independent clinics, and from the case studies on your site, your customers are mostly small practices without dedicated IT teams (Facts). I saw that you recently launched an integration with accounting tools, which suggests you are trying to become a bigger part of how clinics run day to day (Direction). I spent six years as a practice manager, so I know how much a small clinic depends on its booking system. That is why moving to the other side, helping practices get the best from a product like yours, makes sense to me and is what drew me to this role (Connection)."

Why it works: it turns a career change into an advantage by showing the candidate understands the customer better than most applicants.

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Notice the pattern in all three

Each answer names a customer, a recent development and a personal link. None claims the company is "the best". They simply show understanding, which is more persuasive than praise.

Weak vs Strong: The Same Answer Told Twice

The difference between an average and an excellent answer is rarely the amount of research. It is how that research is used. Here is the same candidate answering the question twice for the fictional software company Brightpath.

Weak version

"Brightpath is a really well-known and innovative company. It was founded a few years ago and has lots of employees. You are a market leader in software and I have read that you have a great culture. I think it would be an amazing place to work and I have always admired the brand."

Strong version

"Brightpath makes scheduling software for independent clinics. I noticed from your case studies that most customers are small practices, and that your recent accounting integration is aimed at making the product part of their daily routine. I spent six years as a practice manager, so I understand the problem you solve, and that is why this role interests me."
DimensionWeak AnswerStrong Answer
Detail"Lots of employees", "well-known"Names the product, customer and a recent launch
SourceGeneral impressionsCase studies and a product announcement
Flattery vs insight"Amazing", "admired"Shows understanding of the customer's problem
Link to the candidateNoneSix years of relevant experience
LengthShort but emptyShort and full of substance
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Adjectives are not evidence

Words such as "innovative", "leading" and "prestigious" take up time without proving anything. Replace each adjective with a fact: what exactly did they launch, win or change?

Tailoring Your Research by Sector

Different industries reward different kinds of knowledge. A candidate for a bank is expected to understand markets and regulation; a candidate for a charity is expected to understand beneficiaries and funding. Tailor which facts you prioritise.

SectorWhat Interviewers Expect You to KnowUseful Sources
Banking and financeBusiness lines, recent results, regulatory and market contextAnnual report, results announcements, financial press
Consulting and professional servicesService lines, sector focus, published thought leadershipFirm publications, careers site, recent reports
TechnologyProducts, customers, technical direction, competitorsProduct pages, engineering blogs, developer documentation
Public sector and NHSMission, priorities, service users, funding and policy contextOfficial strategy documents, annual reports, government publications
Retail and FMCGBrands, channels, customers, supply chain themesAnnual report, trade press, store visits and products
Charity and non-profitCause, beneficiaries, funding model, impact reportsImpact reports, trustees' reports, campaign pages

Graduate schemes: look at the programme, not just the firm

Large employers run graduate programmes with their own structures, rotations and entry routes. Mentioning the specific programme or business area you applied to shows you understand where you would sit. It also helps you answer follow-ups such as "Which of our divisions interests you most and why?". If your application has also involved online tests, our graduate scheme aptitude tests guide explains what to expect before you reach the interview stage.

Visit, use or try the product

When possible, experience the product directly. Walk into a store, download the app, read the service documentation or try the free trial. First-hand observation is the strongest form of research because it is yours alone: "When I used your app, I noticed the checkout was quick, which suggests you have invested in..." no other candidate can say that.

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Checking company claims

Company websites are marketing material. When you quote an achievement or figure, confirm it in a second source such as an official report or reputable news coverage, and use the exact wording rather than rounding upwards.

Mistakes and Follow-Up Questions

MistakeWhat It Sounds LikeFix
1. Reciting the website"You were founded in... and have offices in..."Add a recent development and your own view.
2. Outdated informationMentioning a CEO, product or deal that has changedCheck the newsroom for the last three months.
3. Confusing the companyMixing up the firm with a competitor or parent companyVerify names, brands and ownership structure.
4. Flattery without substance"You are the best in the industry."Replace praise with evidence.
5. No link to the roleA list of facts with no conclusionAlways finish with the Connection step.
6. Reading from notesEyes on the screen, flat voiceMemorise three points and rehearse aloud.
7. BluffingInventing details when the follow-up comesSay only what you know; admit gaps honestly.

Follow-up questions to prepare for

  • "What do you think about that announcement?" Have a one-sentence opinion, balanced and constructive.
  • "Who do you think our main competitors are?" Name two and explain one difference in how they operate.
  • "What challenges do you think we face?" Choose a sector-wide challenge and avoid criticising the company directly.
  • "Which of our values resonates most with you?" Pick one and support it with a short example from your experience.
  • "Why do you want to work here?" This is the natural next question, so link your Connection step to it. See our company knowledge question bank.
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If you do not know something, say so

A calm "I did not come across that in my research, but I would be interested to hear more" is far better than a guess. Interviewers respect honesty, and they can usually tell when someone is bluffing.

Once you have your company answer ready, keep building your wider preparation with our common interview questions guide and the STAR method guide for behavioural questions.

Frequently Asked Questions

How do you answer "What do you know about our company?"+
Give a short, structured answer in three layers: two or three accurate facts about what the company does and where it is heading, one recent development you have noticed, and a clear link to why that matters to you and the role. Keep it to around 60 to 90 seconds and finish by connecting it to the job.
How much research is enough?+
For most interviews, 60 to 90 minutes of focused research is enough: the company website and careers page, the latest annual report or investor summary if it is public, recent news, the job description and the profiles of your interviewers. For final rounds, add competitors and sector trends.
What if the company has very little public information?+
Use what exists: the website, job adverts, founder or leadership interviews, customer reviews and social media. Then be honest: "There is less published about X, so I would love to hear more about it". Showing that you looked and then asking a sharp question is far better than bluffing.
Should I mention bad news about the company?+
Only if it is relevant and you can frame it constructively. Mentioning a recent restructure or a regulatory fine can show real depth, but keep your tone neutral and focus on how the company is responding. Never present negative news as criticism.
Can I read my notes during the interview?+
Brief notes are acceptable in most interviews, especially video interviews, but reciting from a page sounds rehearsed. Memorise your three key points and keep a one-page note for reference only.
Is this different from "Why do you want to work here?"+
Yes. "What do you know about us?" tests your research and understanding of the business. "Why do you want to work here?" tests your motivation. Interviewers often ask them back to back, so prepare the research answer to lead naturally into the motivation one.

Prepare for the Tests Before the Interview

Strong company research helps at interview, but many employers screen with aptitude tests first. Practise SHL-style numerical, verbal and inductive reasoning tests so you reach the interview stage ready.

Next article β†’How to Pass the SHL Numerical Reasoning Test: 12 Expert TipsFree SHL practice tests β†’