Barclays Interview Questions & RISES Values Guide 2026
The complete guide to Barclays interview preparation — RISES values mapped to real questions, strengths-based interview format, division-specific technical prep, and assessment centre exercises.
RISES Values & Barclays Culture
Barclays’ culture is defined by five core values captured in the acronym RISES: Respect, Integrity, Service, Excellence, and Stewardship. These are not aspirational slogans — they are the explicit scoring criteria that Barclays interviewers use to evaluate every candidate at every stage of recruitment. Understanding each value in depth is the foundation of strong Barclays interview preparation.
R — Respect
Respect at Barclays means treating everyone with dignity, actively fostering an inclusive workplace, and valuing the diverse perspectives that different team members bring. In practice, Respect surfaces in how you talk about colleagues, how you navigate disagreement, and how you ensure quieter voices are heard. Interview questions targeting Respect often ask about diverse teamwork, managing conflict constructively, and creating environments where everyone can contribute fully.
I — Integrity
Integrity means doing the right thing, always — even when no one is watching and even when it creates short-term cost or friction. For a regulated financial institution like Barclays, Integrity has a specific edge: regulatory compliance, accurate reporting, and ethical conduct are non-negotiable. Interview questions on Integrity typically involve ethical dilemmas, situations where you observed wrongdoing, or moments when you had to deliver uncomfortable truths to a manager or stakeholder.
S — Service
Service is about client and customer focus — putting the needs of others at the centre of your work. In Barclays’ context, this extends from retail customers managing their personal finances to institutional clients executing complex transactions. A strong Service response demonstrates that you understand who your customer is (internal or external), that you took time to understand their actual need rather than just their stated request, and that your actions produced a meaningful outcome for them.
E — Excellence
Excellence reflects Barclays’ expectation of high performance, continuous improvement, and quality outcomes. This is not about perfection — it is about consistently doing work to the highest standard you are capable of and actively seeking to raise that standard over time. Interview questions on Excellence often ask about situations where you went beyond minimum requirements, sought feedback proactively, or invested effort in improvement when it was not strictly required.
S — Stewardship
Stewardship is long-term thinking in action: sustainable value creation for all stakeholders — not just short-term profit. In Barclays’ strategic context, Stewardship connects to its commitments around climate transition finance, responsible lending, and community impact. For candidates, demonstrating Stewardship means showing awareness of wider consequences beyond the immediate task — the impact on communities, the environment, and Barclays’ long-term reputation.
Unlike some firms where values are background context, Barclays interviewers explicitly map every answer to the RISES framework when scoring. This means every answer you give — whether to a motivational, strengths, or competency question — should demonstrably reflect at least one RISES value. Before each answer, identify which value is most relevant, and close with a sentence linking your example back to it: “This reflects Barclays’ value of Integrity — I chose the harder right path over the easier wrong one.”
| RISES Value | Sample Interview Question | What They Want to Hear |
|---|---|---|
| Respect | “Tell me about a time you worked in a team with very different perspectives.” | Inclusive behaviour, active listening, valuing difference — not just tolerating it |
| Integrity | “Describe a situation where you had to make a difficult ethical decision.” | Willingness to act on principles even when costly; transparent reasoning process |
| Service | “Give an example of when you delivered excellent service to a client or customer.” | Customer-first thinking, understanding underlying need, measurable positive outcome |
| Excellence | “Tell me about a time you went above and beyond to achieve a high-quality result.” | Evidence of standard-raising behaviour, intrinsic motivation, not just compliance |
| Stewardship | “Describe a time when you considered the broader impact of a decision.” | Long-term and stakeholder thinking, awareness of unintended consequences |
Barclays Recruitment Stages
Barclays’ graduate and internship recruitment follows a structured multi-stage process. Each stage filters candidates before the next, so passing the early screens is a prerequisite for reaching the interview. Understanding the full sequence helps you allocate preparation time appropriately.
Online Application
CV, cover letter or motivation questions, basic eligibility screening. Barclays recruits on a rolling basis — submit early for maximum advantage.
SHL Online Aptitude Tests
Numerical reasoning, verbal reasoning, and a Situational Judgement Test (SJT). These are the primary early filter — a high proportion of candidates are screened out here. See our Barclays Aptitude Test guide for full preparation, and practise with our free timed tests. Our SJT guide covers the values-based questions in depth.
Barclays Online Game-Based / Pymetrics Assessment
A series of short cognitive and behavioural mini-games (Pymetrics or similar platform) that assess traits like risk tolerance, attention, and learning speed. There is no direct preparation for these — the best approach is to complete them in a rested, focused state. Do not attempt them late at night or under time pressure.
Digital Interview (HireVue — Strengths-Based)
A pre-recorded video interview consisting of strengths-based questions. You will typically have 30–60 seconds to prepare and 2–3 minutes to answer each question. Questions at this stage are designed to surface natural motivation and authentic energy — not rehearsed competency scripts. See Section 04 for question examples and preparation strategy.
Assessment Centre
The final stage. Includes a group exercise (business case), an in-tray/e-tray exercise, a presentation exercise, and a structured competency/strengths interview. Scored independently across exercises. See Section 07 for detailed preparation advice. Our Assessment Centre guide and Group Exercise guide provide comprehensive preparation.
Barclays fills roles as strong candidates are identified — not at a fixed deadline. Applying in September or October gives significantly more options than applying in January. Once a cohort is full, applications close regardless of the stated deadline.
“Why Barclays?” — Best Answers
The “Why Barclays?” question is one of the highest-weighted questions in any Barclays interview, at every stage. Interviewers are assessing genuine motivation, firm-specific knowledge, and cultural fit. Generic answers — “Barclays is a global bank with a strong reputation” — fail because every candidate says some version of this. Strong answers are specific, evidence-based, and personal.
What Makes a Strong “Why Barclays?” Answer
A compelling “Why Barclays?” answer requires engaging with what makes Barclays genuinely distinct from its peers. Four differentiators are worth knowing well:
- Transatlantic dual identity: Barclays is one of the very few banks with deep retail roots in the UK and a genuinely competitive investment banking franchise in the US. This creates cross-border client relationships and product integration that purely domestic or purely investment banks cannot replicate. For IB applicants, this is a real differentiator from US-headquartered firms.
- Barclaycard & consumer credit: Barclays runs one of the largest credit card businesses in the world through Barclaycard. This gives the bank a distinctive consumer credit angle that creates unique data, technology, and risk management capabilities relevant for consumer banking, technology, and risk roles.
- Barclays International (BCBS): Barclays’ international retail and business banking operations give it exposure to markets and client segments beyond the UK. For international applicants or those interested in cross-border work, this is a specific and genuine reason to choose Barclays over a purely UK-focused institution.
- Strategic direction: Barclays has been executing a multi-year simplification strategy focused on cost reduction, capital efficiency, and improved shareholder returns. This signals a disciplined, returns-focused culture — relevant for candidates who want to work in a firm actively reshaping itself rather than operating on autopilot.
Worked Example — Investment Banking Division (IB)
Worked Example — Barclays UK (Retail / Consumer Banking)
The single most common failure in “Why Barclays?” answers is describing the bank in terms that would apply equally to HSBC, Lloyds, NatWest, or any other major institution. Interviewers hear “global reach”, “strong reputation”, and “diverse range of opportunities” dozens of times per interview day. If your answer could have “HSBC” swapped in for “Barclays” without changing a word, rewrite it.
Strengths-Based Interview Questions
Barclays uses a strengths-based hybrid format — particularly at the HireVue Digital Interview stage, where the majority of questions are strengths-based rather than competency-based. This is a deliberate choice: Barclays wants to identify candidates who will find the work genuinely energising, not candidates who are skilled at rehearsing competency scripts.
Competency questions ask: “Tell me about a time you demonstrated X.” They look for evidence of past behaviour. Strengths-based questions ask: “When do you feel most energised?” or “What are you naturally good at?” They look for natural motivation and energy, not rehearsed stories. Interviewers at the strengths stage are watching for genuine enthusiasm, not polish. The pace is faster, the questions more varied, and authenticity is explicitly rewarded. See our Strengths-Based Interview guide for full preparation.
Common Barclays Strengths-Based Questions
- “When do you feel most energised at work or study?”
- “Tell me about something you’re naturally good at.”
- “Describe a time you found a task genuinely easy that others seemed to find difficult.”
- “What strengths would your close friends say you have?”
- “What kind of work makes you lose track of time?”
- “Tell me about an achievement you are proud of — not because others praised it, but because it mattered to you.”
- “What would you do differently if you had more time in a typical working day?”
Worked Example 1 — “When do you feel most energised?”
Worked Example 2 — “What strengths would your friends say you have?”
Competency Questions & STAR Examples
At the Assessment Centre stage, Barclays uses structured competency questions assessed using the STAR framework: Situation, Task, Action, Result. Every competency question maps to one or more RISES values — identifying this mapping before you answer helps you select the right example and frame it correctly. For a full methodology guide, see our Competency-Based Interview guide.
Q1: Tell me about a time you worked in a diverse team
This question targets the Respect value. Barclays wants evidence that you actively value difference — not just that you have worked alongside diverse colleagues.
Situation: During my second year, I joined a university consulting society project team for a pro bono engagement with a local charity. The team of six included students from four different countries, three different academic disciplines, and a range of personal backgrounds — including one team member who had been a refugee and had no prior exposure to formal project work.
Task: My role was to manage our data analysis workstream, but more broadly I was also the most experienced team member in structured project methodologies. My challenge was to ensure quality output while creating conditions where every team member could meaningfully contribute.
Action: Early in the project, I noticed our refugee team member was staying quiet in meetings despite clearly having strong ideas when we spoke one-on-one. I restructured our check-in format so that each person shared their perspective before any group discussion — this removed the dynamic where confident speakers dominated. I also paired her with another team member to co-present our findings, which gave her a framework for presenting in a new context. When cultural differences created friction on timekeeping expectations, I opened a direct conversation with the team rather than letting it fester — framing it around our shared project goal rather than anyone’s individual behaviour.
Result: We delivered the project on time and received positive feedback from the charity. More importantly, the team member who had been quiet became one of our most valued contributors by the final presentation. This experience reflects the Respect value — inclusion has to be active, not just absent of discrimination.
Q2: Describe a situation where you had to navigate a difficult ethical situation
This question targets the Integrity value. Barclays takes regulatory and ethical conduct extremely seriously — this question tests whether you will do the right thing when it costs something.
Situation: During a summer internship at a financial services firm, I was asked by my line manager to include a set of figures in a client report that I believed had been selectively presented in a way that overstated recent performance. The figures were technically accurate but excluded a comparative period that would have significantly changed the client’s perception of the fund’s trajectory.
Task: I needed to decide whether to raise this concern — knowing it might create friction with a manager I was trying to impress — or stay quiet and complete the task as instructed.
Action: I raised the issue privately with my manager before the report was sent, presenting my concern calmly and with specific reference to the data: “I want to flag that excluding the Q3 comparative period might give clients an inaccurate picture of the trend. Could we include a footnote, or present both periods?” My manager was initially resistant, but I asked to escalate to the compliance team for guidance. After compliance review, the report was amended to include the fuller dataset.
Result: The report was sent in a form that gave clients accurate context. My relationship with my manager was temporarily uncomfortable, but I received a strong performance review and was explicitly praised for “mature judgment.” This aligns with Barclays’ Integrity value — the regulatory environment in banking means that cutting corners on disclosure, even seemingly minor ones, carries real consequences for clients and for the firm.
Q3: Give an example of when you delivered excellent client service
This question targets the Service value. The best answers demonstrate that you understood the client’s underlying need, not just their surface request, and that the outcome genuinely served them.
Situation: In a part-time customer-facing role at a bank branch during my studies, I dealt with an elderly customer who came in distressed because she had received a letter stating her account was being closed due to suspected fraud. She was unable to access her money and had bills due that week.
Task: The standard process was to refer the account freeze to the fraud team with a 5–7 day resolution timeline. My task was to follow process while ensuring this customer was not left without access to funds she needed urgently.
Action: I listened carefully and took the time to understand her full situation — including that the suspected fraud alert had likely been triggered by an unusual payment to a new payee (her granddaughter). I escalated to the fraud team directly rather than submitting the standard form, explained the urgency, and requested an expedited review. I also helped her set up a temporary arrangement to cover her immediate bills through a different account she held with us, while the review was underway.
Result: The account review was completed in 48 hours — well within the standard timeline. The customer was not left financially exposed. She subsequently wrote to the branch manager praising the support she received. This reflects the Service value: I treated the process as a means to serve the customer, not an obstacle to hide behind.
Additional Competency Questions to Prepare
- “Tell me about a time you had to manage multiple competing priorities under pressure.” (Excellence, Stewardship)
- “Describe a time you identified an improvement opportunity that others had missed.” (Excellence)
- “Tell me about a time you had to influence someone who was resistant to your idea.” (Service, Respect)
- “Give an example of a time you failed. What did you learn?” (Integrity, Excellence)
- “Describe a time you considered the long-term impact of a decision, not just the immediate outcome.” (Stewardship)
Technical Questions by Division
Technical questions at Barclays appear primarily at the Assessment Centre stage and are calibrated to the division you have applied to. The depth of technical knowledge expected at graduate level is conceptual — you need to understand how things work and why, not necessarily build models from scratch. Use the table below to identify the knowledge areas most relevant to your application.
| Division | Key Technical Areas | Typical Question Examples |
|---|---|---|
| Investment Bank (IB) | DCF fundamentals, M&A process (mandate to close), LBO concept and return drivers, live markets knowledge, sector transaction activity | “Walk me through a DCF.” / “What are the key value drivers in an LBO?” / “What deal in our sector has interested you recently and why?” |
| Barclays UK (Retail & Consumer) | FCA regulatory landscape (Consumer Duty, mortgage conduct), digital banking trends (open banking, app-based banking), personal finance products (mortgages, current accounts, credit cards), financial inclusion | “How would rising interest rates affect a typical Barclays mortgage customer?” / “What is Consumer Duty and why does it matter?” |
| Barclays International | FX market basics and drivers, cross-border transaction mechanics, trade finance instruments (letters of credit, documentary collections), SWIFT and correspondent banking | “What moves foreign exchange rates?” / “How does a letter of credit work?” |
| Corporate & Investment Banking (Markets) | Fixed income pricing and duration, equity markets and valuation basics, derivatives hedging concepts, macro drivers (rates, inflation, central bank policy) | “What happens to bond prices when interest rates rise?” / “How would you hedge FX risk on a dollar-denominated trade?” |
| Technology | Software development lifecycle (SDLC), agile methodology, system architecture concepts (APIs, microservices, cloud), data security and banking regulation (GDPR, operational resilience) | “How would you approach designing a new feature for Barclays’ mobile app?” / “What is agile and how does it apply in a banking context?” |
| Risk | Credit risk vs market risk vs operational risk, Basel III/IV capital requirements, stress testing concepts, conduct risk | “What are the main types of risk a bank faces?” / “How does Basel III affect how a bank operates?” |
For Barclays IB graduate roles, the technical bar at interview is conceptual fluency — you need to explain a DCF clearly, identify the key assumptions, and discuss what makes a valuation sensitive to those assumptions. You do not need to have built a full three-statement model. Practise explaining technical concepts out loud until you can do it clearly in under three minutes without notes. See our Investment Banking Tests guide for numerical preparation that supports IB-track applications.
Assessment Centre Exercises
The Barclays Assessment Centre is the final stage of graduate and internship recruitment. It typically runs for a full day and includes multiple exercises, each scored independently against the RISES values framework. A strong performance across exercises — rather than an exceptional performance in one and weak performance in others — is the target approach. Our comprehensive Assessment Centre guide covers the full range of exercises.
Group Exercise (45–60 minutes)
You will be placed in a group of 5–6 candidates and given a business case scenario to work through together. The scenario typically involves a decision or recommendation that the group must agree on. Assessors observe the group interaction and score each candidate individually — they are not scoring the group’s decision.
- Drive the discussion forward: Groups that get stuck rehashing the problem score poorly. Move the group toward structuring the decision criteria early, then evaluate options against them.
- Include quieter candidates explicitly: Assessors watch for inclusive behaviour (“Emma, we haven’t heard your view on the financial risk — what’s your read?”). This directly demonstrates Respect.
- Be concise: The most effective group exercise contributors make clear, well-structured points — not the most points. Long monologues reduce time for others and signal poor self-awareness.
- Disagree constructively: If you disagree, do so with reasoning and genuine openness: “I see it differently — my concern is that the cost assumption may be optimistic given the timeline. Could we sense-check that before committing?”
For detailed preparation on group exercises, including common scenarios and role dynamics, see our Group Exercise Assessment Centre guide.
In-Tray / E-Tray Exercise
The in-tray exercise presents you with a simulated inbox of emails, documents, and requests that you must work through within a set time limit (typically 30–45 minutes). You will need to prioritise items, make decisions, and sometimes draft written responses.
- Triage first: Spend the first 3–4 minutes scanning all items before acting on any. Identify urgent/important items before diving into the first email you open.
- Demonstrate judgment: The exercise tests decision quality, not just task completion. Where items require a recommendation, give a clear recommendation with brief reasoning — don’t sit on the fence.
- Manage time explicitly: If the exercise includes a time display, use it. Budget time per task category rather than working sequentially through the inbox.
See our dedicated In-Tray Exercise guide for worked examples and timing strategies.
Presentation Exercise
You will be given a brief or topic (sometimes in advance, sometimes on the day) and asked to prepare and deliver a short presentation (typically 5–10 minutes) followed by questions from assessors. Strong presentations are structured, time-managed, and end with a clear recommendation.
- Use a simple structure: context → key findings or analysis → recommendation → risks and mitigations.
- Practise your timing out loud — running over time is common and costs marks.
- Anticipate the questions. Assessors often probe the assumptions or trade-offs in your recommendation — prepare at least three “difficult questions” and your answers.
Competency / Strengths Interview
The Assessment Centre interview is a structured format conducted by HR and a line manager or divisional specialist. It typically runs 45–60 minutes and combines competency questions (STAR-based, linked to RISES) with strengths questions and a discussion of your motivation for the role and division. Preparation: have 8–10 STAR stories mapped across all five RISES values, your “Why Barclays?” answer rehearsed, and 2–3 strong questions to ask your interviewers.
A difficult group exercise does not damage your interview score and vice versa. Assessors are trained to score each exercise independently. Maintain your energy and composure across the full day — the candidates who perform consistently across all exercises are the ones who convert to offers.
Preparation Strategy
Effective Barclays preparation is sequenced — addressing the early filters first, then building toward the Assessment Centre. Use the plan below to allocate your time across the full recruitment cycle.
- SHL aptitude test preparation (priority one): The online tests are the highest-volume filter in Barclays’ recruitment. Start here. Use our Barclays Aptitude Test guide for test format details and our free timed practice tests to build numerical reasoning speed and accuracy. Practise under timed conditions from day one — accuracy without speed is not enough.
- RISES value mapping exercise: Take 10–12 personal stories from your academic, work, and extracurricular experience. For each story, identify which RISES values it most strongly demonstrates. You want at least 2 stories per value, with no story reused across too many questions. Keep these in a written document so you can review before any interview stage.
- Strengths discovery: Reflect genuinely on what tasks energise you, where time disappears, and what feedback you most consistently receive from others. Use our Strengths-Based Interview guide for frameworks and worked examples. Practice answering strengths questions out loud — authenticity in delivery matters as much as content.
- Market reading — Barclays-specific: Read Barclays’ most recent Annual Report introduction and the CEO letter to shareholders. Follow FT coverage of Barclays for three to four weeks before your assessment. Know the current strategic priorities, recent results headlines, and one or two recent transactions or initiatives relevant to your division.
- Assessment centre simulation: Practice the specific exercises you will face. Use our Assessment Centre guide for a full overview of exercise formats and our Group Exercise guide for the business case format. Do a timed in-tray exercise practice using our In-Tray Exercise guide.
- Mock interviews: Record yourself answering 3–5 STAR questions out loud and review the footage. Most candidates are significantly more verbose and less structured than they realise when they hear themselves back. Target 2–3 minutes per competency answer. Practice “Why Barclays?” until it sounds natural, not rehearsed.
Weeks 1–2: SHL practice tests daily, RISES mapping exercise, Barclays research. Week 3: HireVue / strengths preparation, practice answering questions on camera. Week 4+: STAR answer refinement, assessment centre exercise practice, mock interviews. Start no later than 4 weeks before your first scheduled test date.
Frequently Asked Questions
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The SHL aptitude tests are the first filter. Build your score with our free timed practice tests, then focus on the RISES values framework.