Australian Aviation — 2026

Qantas Aptitude Tests 2026: Complete Guide for Pilots & All Roles

Everything you need to know about Qantas SHL testing — the General Ability Test, Motivation Questionnaire, OPQ32 personality assessment, recruitment stages, and expert preparation strategies.

3SHL tests administered
36 minSHL General Ability Test
6Recruitment stages
2026Fully updated

Overview of Qantas SHL Testing

Qantas uses SHL psychometric assessments as a key component of its recruitment process across pilot and flying operations, engineering, corporate, and cabin crew management roles. The assessments are administered online through the SHL TalentCentral platform and must be completed before progressing to the in-person assessment centre.

Unlike some employers who administer a single SHL battery, Qantas typically administers three separate assessments: the SHL General Ability Test (Verify G+), the SHL Motivation Questionnaire (MQM5), and the SHL Occupational Personality Questionnaire (OPQ32).

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Applies across the entire Qantas Group

SHL testing is used across all Qantas Group airlines and subsidiaries — including QantasLink, Jetstar, Qantas Freight, Jetconnect, and National Jet Systems. The specific combination and difficulty of tests varies by role and airline, but the SHL platform and format are consistent across the group.

Which Roles Require SHL Testing?

Role CategoryTests RequiredNotes
Pilots & Flying OperationsGeneral Ability + OPQ32 + Motivation QHighest stakes — followed by simulator assessment and full assessment centre
Engineering & TechnicalGeneral Ability + OPQ32Technical roles include mechanical and spatial reasoning emphasis
Corporate & Head OfficeGeneral Ability + OPQ32Finance, commercial, HR, strategy roles
Ground Operations ManagementGeneral Ability + OPQ32Airport operations and ground crew management

The Three SHL Tests Explained

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SHL General Ability Test (Verify G+)

Questions: 24
Time: 36 minutes
Format: Adaptive, interactive drag-and-drop
Covers: Numerical, inductive, and deductive reasoning
Right/wrong answers: Yes
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SHL Motivation Questionnaire (MQM5)

Questions: ~100
Time: ~25 minutes
Format: Rating scale and ranking
Covers: 18 motivational dimensions
Right/wrong answers: No
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SHL Personality Questionnaire (OPQ32)

Questions: 104 triads
Time: ~25–35 minutes
Format: Forced-choice (most/least like me)
Covers: 32 workplace personality scales
Right/wrong answers: No

SHL General Ability Test (Verify G+)

The SHL Verify G+ is the most critical component of Qantas SHL testing — it has right and wrong answers and directly determines whether you progress. It is an adaptive, interactive test that combines three reasoning types in 24 questions over 36 minutes. The deductive reasoning section is the most novel and demanding part for most candidates.

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No calculator is permitted for the Qantas General Ability Test

Unlike the standard SHL Numerical Reasoning test which provides an on-screen calculator, the Verify G+ is designed to be completed without one. Mental arithmetic proficiency is essential. Practise percentage calculations, ratio comparisons, and number estimation without a calculator before your test.

SectionQuestion TypeKey SkillsPreparation Priority
NumericalData table and chart problems (no calculator)Mental arithmetic, estimation, ratio comparisonHigh — practise without calculator
InductiveAbstract shape sequencesPattern recognition: Number, Size, Colour, Rotation, PositionHigh — see inductive reasoning guide
DeductiveScheduling, grouping, ranking (drag-and-drop)Constraint-based logic, most-constrained-first reasoningVery High — most candidates underprepare for this
The adaptive scoring model rewards attempting more questions

The Verify G+ scores on three factors: work rate (questions attempted), hit rate (accuracy), and difficulty level reached. This means attempting more questions — even with some wrong answers — produces a higher score than perfect accuracy on fewer questions. Never stop early, never spend more than 2 minutes on a single question, and always submit an answer rather than leaving blank.

SHL Motivation Questionnaire (MQM5)

The SHL Motivation Questionnaire (MQM5) measures 18 dimensions of workplace motivation — factors such as affiliation, autonomy, creativity, financial reward, personal development, power, and social responsibility. It uses a combination of rating scales and ranking tasks.

Unlike aptitude tests, there are no right or wrong answers in the MQM5. The assessment maps your motivational profile to determine how you're likely to be energised or disengaged by different aspects of the Qantas role you're applying for.

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How to approach the MQM5

Answer authentically as your genuine self — not as an idealised version or who you think Qantas wants. Modern questionnaires include consistency scales that flag suspiciously positive response patterns. Reflect on what genuinely energises and motivates you in your work before starting. Inconsistent answers (high ratings on contradictory scales) are also detectable.

SHL Personality Questionnaire (OPQ32)

The SHL OPQ32 is the world's most widely used occupational personality questionnaire. It measures 32 personality scales across three domains: relationships with people, thinking style, and feelings and emotions. It uses a forced-choice format — for each group of 3–4 statements, you select the one most like you and the one least like you.

For aviation roles, Qantas (and its assessment centre) uses the OPQ32 profile to generate structured interview questions probing specific competencies that are critical for safe, effective pilot and crew performance — including stress tolerance, adaptability, teamwork, rule compliance, and decision-making under pressure.

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Your OPQ32 profile shapes your assessment centre interview

The competency-based interview at the Qantas assessment centre is partly informed by your OPQ32 results. Interviewers may probe areas where your profile suggests potential risks for the specific role — for example, if your profile shows low rule-following or high stress sensitivity for a pilot role. This is not a problem if you answer consistently and authentically — inconsistency is the real red flag.

Full Recruitment Process (Pilot & Flying Ops)

Stage 1

Meet Technical Criteria

Each role has specific minimum requirements — flight hours, licence type, medical certificate, and English proficiency. Check the exact requirements for the specific airline and role you're applying for (Qantas, QantasLink, Jetstar, etc. have different thresholds).

Stage 2

Application & CV Upload

Submit your application with current flight hours, CPL/ATPL details, aircraft type ratings, and a cover letter. Ensure your log book hours are accurate and up to date.

Stage 3

Online SHL Aptitude Testing

Three SHL assessments via TalentCentral: General Ability Test (24Q / 36 min / no calculator), Motivation Questionnaire (~100Q / 25 min), and Personality Questionnaire (104 triads / 25–35 min). Complete in a quiet environment. Typically a 48–72h window from invitation.

Stage 4

Assessment Centre

Shortlisted candidates attend an in-person assessment centre that includes structured competency interviews, group exercises, and a flight simulator assessment for pilot roles. The simulator evaluates basic airmanship, not type-specific handling.

Stage 5

Review & Decision

Qantas reviews all assessment centre results holistically — SHL scores, interview performance, simulator, and medical eligibility. Feedback timelines typically range from one to three weeks after the assessment centre.

Stage 6

Pre-Employment Checks

Successful candidates undergo background verification, criminal and security clearances, and a CASA aviation medical examination.

Preparation Strategies

  • Prioritise the General Ability Test (Verify G+) above all else. This is the only test with right and wrong answers. Start preparation 3 weeks before your test date using the 3-week preparation plan.
  • Practise without a calculator from day one. The Verify G+ does not permit a calculator. Build mental arithmetic habits for percentages, ratios, and estimation so these become automatic under time pressure.
  • Learn all 5 deductive question types separately before practising. The Verify G+ deductive section uses a novel drag-and-drop interface. Most candidates underperform not because of the logic but because of format unfamiliarity — which is entirely preventable. See our full deductive reasoning guide.
  • Know the adaptive scoring model. Work rate counts — never stop early, never spend more than 2 minutes on any question. A reasonable guess and move-on always beats a blank answer.
  • For personality and motivation tests, answer authentically. Reflect genuinely on your motivations and work style before starting. Inconsistent answers across 100+ questions are automatically flagged.
  • Research the Qantas experience from other candidates. Pilot forums like PPRuNe contain detailed reports from candidates who have been through the Qantas process — format specifics, timing, and what to expect at the assessment centre.

Frequently Asked Questions

How difficult are the Qantas SHL tests?+
The General Ability Test is calibrated to an aviation/professional norm group and is moderately difficult — roughly comparable to A-Level standard reasoning under strict time pressure. The main difficulty comes from the no-calculator constraint (numerical section) and the novel drag-and-drop interface (deductive section). The personality and motivation questionnaires have no right or wrong answers — they cannot be "failed" but must be answered consistently.
Is a calculator allowed for the Qantas SHL test?+
No — the Verify G+ General Ability Test does not permit a calculator. This is explicitly stated in the test instructions. You must complete all numerical questions using mental arithmetic and estimation. This is one of the most important distinctions between the Verify G+ and standard SHL Numerical Reasoning tests. Build your mental arithmetic skills before test day.
How long after the SHL tests does Qantas respond?+
Typically a few days to two weeks. Timing varies by recruitment intake volume and the specific airline within the Qantas Group. If successful, you receive an invitation to the in-person assessment centre. The assessment centre itself typically takes place within 2–4 weeks of the online tests.
Does Qantas re-test at the assessment centre?+
Yes — the in-person assessment centre includes supervised aptitude testing to verify your online results, alongside the simulator assessment, interviews, and group exercises. Ensure you prepare for the real test as thoroughly as you would for an in-person examination — the in-person result is what ultimately counts.
Do the same SHL tests apply to all Qantas Group airlines?+
The SHL platform and test types are consistent across the Qantas Group (Qantas, QantasLink, Jetstar, etc.), but the specific combination of tests, cut scores, and assessment centre structure varies by airline and role. Always confirm the exact process with the specific airline you're applying to — role-specific variations are not always publicly disclosed.

Ready to Start Your Qantas Journey?

Prepare for the SHL General Ability Test with our free practice tests — including the deductive reasoning (Verify G+) format that catches most candidates off guard.